Systems Integrator (2020-3000-2475)


The Systems Integrator will support the organization providing integration support to the office in planning and coordinating the training and documentation for new or changed information technology capabilities.

Candidates must already possess a current and active TS/SCI with Poly clearance to be considered for this position.


Responsibilities include, but are not limited to the following:

  • Conducting research necessary to develop and revise IT training courses and
    preparing appropriate IT training catalogs for both technical and non-technical
    personnel in IT ability to assist in preparation of presentations and reports
  • Train personnel by conducting formal classroom courses, workshops, seminars
    and/or computer based/computer aided training for uniquely developed
    organizational applications
  • Work with users to help identify and validate product and usage information for IT
    products (hardware and software) for capture in the enterprise tracking system to
    comply with Regulations
  • Responsible for the management and monitoring of the Organization’s governance
    process for supporting service registrations for IT enterprise hardware and
    software to ensure accurate data entry, efficient task management assignment and
  • Answer questions or queries about registrations, provide customers the registration
    status, and other topics via phone, walk-in visits and standard automated tools, such
    as email and on-line chat
  • Interface effectively with user community and processing partners to provide
    excellent customer service; this includes phone response skills, standard IT
    hardware and software products selection advice, feedback, standard process
    advice, and periodic informal training on process and changes
  • Lead the creation of structures and processes to assure the most effective and
    efficient management of strategic change initiatives across the organization for the
    office’s IT training courses
  • Design learning curriculum (conduct needs assessment, create instructor and
    participant guides, pilot material, and evaluate results) as required
  • Represent the office in working groups


  • Requires 10 to 12 years with BS/BA or 8 to 10 years with MS/MA or 5 to 7 years with
    PhD, or equivalent experience
  • Experience working with Learning Management System
  • Effective client management skills
  • Knowledge and experience with instructional systems design concepts
  • Capable of using media production, communication, and dissemination techniques
    and methods via written, oral, and visual media
  • Ability to work both independently and as an effective team member
  • Experience in planning and organizing work
  • Flexibility to cope with a changing environment and short deadlines
  • Demonstrated experience facilitating with groups to ensure work processes and workflows are captures
  • Solid project management skills (e.g., planning, tracking, and reporting)


We are an Equal Opportunity/Affirmative Action Employer.

We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law. Equal Opportunity Employer Minorities/Women/Vets/Disabled.

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